And we’re back! It’s time for the second edition of Getting Technical – and is it just me or does the time fly? In case you missed it, in my introductory blog I mentioned that on Wednesdays at 10am I’d be giving you regular updates regarding the website, which the Viewsbank Team and I are currently in the process of renovating.
These changes will take time, and will be implemented gradually, but they are happening. Due to the nature of these things, the very last part of that process is our new developments going live. We know there’s a lot that you’re concerned about: whether that’s report functions for offensive comments or duplicate polls, or the size of poll text and graphics in your feed. I can tell you now that we are currently working on addressing these issues, and that as they are delivered I will be informing you about it here.
If there is anything at any point which you feel could be improved or needs to be fixed on the website, please do let us know. However I will take this moment to clarify: the comments section below is meant for suggestions. If you have a complaint, please contact us here.
Not only are the public comments sections not the appropriate venue for complaints, especially if they are about other users, complaints made here can be easily lost. In order to make sure that we are aware of and can address your concerns, please contact us directly if you are unhappy. We want to help.
Alright, now that’s been said, I promised you news about the Forum.
Viewsbank is going to be suspending its Forum, and replacing it with a new ‘Groups’ function in the next two months.
I’m guessing that not everybody is going to be happy about this. We know that the Forum is a fun and important social aspect of the website. However we believe that it has become outdated, and we know that its functionality is limited. We are also seriously concerned about abusive behaviour that has been reported on this section of the website in the past. (Although I will take a moment here to say that the way in which Viewsbankers converse and politely address such behaviour is, truly, an admirable thing.)
We would like Viewsbank to become an enriching, enjoyable experience for everybody that signs up. So we’ll be creating Groups – with an introductory Group that contains information on how the site works, an Agony Aunt that Sam Jenkins will be assisting with, and revised FAQ’s. There will also be latest news, current affairs and updates on current trends in social media to prompt poll content. On which note, please do check out our Twitter feed for ideas if you're scratching your head presently, we do try to keep it interesting! On the other hand, we regularly feature polls that we've enjoyed on our Facebook page, so check it out and see if yours has had a mention.
There will be a selection of themed Groups, with the ability for Viewsbankers to create their own as long as they are in accordance with site rules. There'll still be threads and topics like the Forum before, and you'll still be able to have a conversation. But this time it'll be a little more organised, and easier to sift through at a glance. There'll also be more room to edit what you're posting, and include media in your comments.
Group content, as well as that of Polls and user behaviour in the comment sections of the website, will be more strictly moderated than it has been previously. To this end, you can expect an update regarding new site rules from me very soon, and amendments in our Terms and Conditions and FAQ's to be aligned with these. Most things are staying the same, but we will not accept abusive behaviour or obscenities, and we will be implementing a two strike rule in such instances. More soon.
Finally, in terms of Groups, I'll be updating our emoticon set. I love our shy little smiling guy, but I think it's time he got a few friends...!
As a parting note: the Viewsbank App is currently undergoing major reconstruction, and as such is not functioning effectively at present.
If you have downloaded the Viewsbank app, we don't just want to ignore you or any issues with it that you might be having. Please be aware that it is currently undergoing a major redesign, and that whilst this is happening the App will not be fully functional. I will inform you as soon as our updates are ready and live.
With thanks, and again an invitation to comment with any thoughts or suggestions below.